Freightliner and Love’s complete rollout of Freightliner ExpressPoint exclusive repair service
PORTLAND, Ore. (Jan. 18, 2024) – Freightliner truck customers can now utilize a new service at the nation’s largest over-the-road maintenance network with increased support and convenience for light mechanical repairs. Today, Love’s Travel Stops and Daimler Truck North America LLC (DTNA), the leading truck manufacturer in North America, announced the rollout of Freightliner ExpressPoint at more than 400 Love’s Truck Care and Speedco locations, with additional location openings planned.
“We are excited to have Love’s Freightliner ExpressPoint network fully online, less than a year after announcing our partnership with DTNA,” said Eric Daniels, vice president of total truck care for Love’s. “Love’s Truck Care and Speedco technicians have received comprehensive training from their local Freightliner dealer to provide quality customer service maximizing uptime for the drivers who keep America running.”
Through Freightliner ExpressPoint, participating Love’s locations provide light mechanical warranty repair work, roadside warranty emergency services, and approved field service and recall campaigns for Freightliner trucks. Warranty repair services include HVAC, fuel systems, external engine components, brakes, and suspension, among other services.
“We show full commitment to our customer’s uptime by expanding select service offerings with more than 400 Love’s Truck Care and Speedco locations to Freightliner customers,” states Paul Romanaggi, chief customer experience officer and general manager of service, DTNA. “The strategic partnership with Love’s and our robust Freightliner service network charts a course that ensures reliability and efficiency to increase customer profitability keeping their trucks running.”
Love’s locations work directly with their local Freightliner dealer to provide parts availability, quality repair work, and easy warranty claim filing to help Freightliner customers get back on the road quickly.
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with 640 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture. To find out more about Love's, follow us on social or apply for a job, click here.
About Daimler Truck North America
Daimler Truck North America LLC, headquartered in Portland, Oregon, is a leading provider of comprehensive products, services and technologies for the commercial transportation industry. Daimler Truck North America designs, engineers, manufactures and markets medium- and heavy-duty trucks, school buses, vehicle chassis and their associated technologies and components under the Freightliner, Western Star, Thomas Built Buses, Freightliner Custom Chassis Corp and Detroit brands. Daimler Truck North America is a subsidiary of Daimler Truck Holding AG (DTG), one of the world’s leading commercial vehicle manufacturers.
