Daimler Truck North America launches Extended OPTIMUM – its latest manufacturer-backed, used truck coverage solution
FORT
MILL, SC/PORTLAND, OR (Oct. 25, 2023) - Daimler Truck North America (DTNA)
announces the launch of Extended OPTIMUM, its new extended coverage solution. This
customizable coverage is especially suited for Freightliner and Western Star
trucks with Detroit engines that are out of warranty or do not have extended
coverage. An additional benefit of Extended OPTIMUM is the availability for customers
who already own a used truck and for those who are in the process of buying
one.
Typically,
extended coverages are primarily tailored for the buyers of new vehicles,
leaving future owners with limited options to protect their investment. With
the introduction of Extended OPTIMUM, DTNA is filling a gap in the market by
offering an extended coverage using genuine OEM (original equipment manufacturer)
parts and is backed by a robust dealer service network. This is a proactive
approach that will improve the ownership experience for all customers
throughout the vehicle lifecycle.
“Until
now, fleets and owner-operators with expired coverages have resorted to non-OEM
warranty providers,” shared Kelly Gedert, general manager aftermarket strategic
value chain and technology. “Many simply go without coverage. With Extended
OPTIMUM, customers now get protection for their investment and the peace of mind
that comes with DTNA’s extended coverage, comparable to the original base
warranty.”
Customer
uptime is DTNA's top priority, and repair work on covered components is
pre-approved by the manufacturer to avoid delays in diagnosis and repair. “Extended
OPTIMUM covers what our customers need,” stated Kirk Lewis, executive vice
president of I-State Truck Centers. ”Coverage from the manufacturer also means
no delays chasing down repair and expense approvals. That’s
good for customer uptime, and great for our service department throughput.”
The
Extended OPTIMUM portfolio of extended coverage for used trucks is flexible and
customizable, allowing customers to choose just the engine or chassis, a bundle
of engine and chassis, or other standalone coverages. In addition, there are no
claim caps, deductibles, or limits of liability and all work is performed by
certified Freightliner, Western Star, and Detroit technicians.
For
complete details about Extended OPTIMUM, contact a Freightliner or Western Star
dealer (U.S. and Canada) or visit www.ExtendedOptimum.com.
Media Contact, Anja Weinert, anja.weinert@daimlertruck.com
About Daimler Truck North America
Daimler Truck North America LLC, headquartered in Portland,
Oregon, is a leading provider of comprehensive products and technologies for
the commercial transportation industry. Daimler Truck North America designs,
engineers, manufactures and markets medium- and heavy-duty trucks, school
buses, vehicle chassis and their associated technologies and components under
the Freightliner, Western Star, Thomas Built Buses, Freightliner Custom Chassis
Corp and Detroit brands. Daimler Truck North America is a subsidiary of Daimler
Truck Holding AG (DTG), one of the world’s leading commercial vehicle
manufacturers.
